Job Description

About the BrandSpringer Nature Technology and Publishing Solutions, is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.Job Title: Associate Data Analyst - B2B Customer InsightsLocation(s): Pune, India - Hybrid Working ModelAbout the RoleSpringer Nature is seeking a highly motivated Data Analyst for B2B Customer Insights & Analytics, part ofData, Analytics and Technology Team.The role performs a variety of data analysis and reporting needs related to Institutional and Commercial customers including customer behaviour, product performance and Market Intelligence. The role will also involve making recommendations about methods and ways of obtaining and analysing data to improve the quality and efficiency of data systems.Role Responsibilities:

• Creation and production of regular reports (Excel, PowerPoint)
• Analysis on customer behaviour and engagement to help make informed decisions
• Facilitating data driven market and customer research in an efficient and timely manner and presenting it in report format
• Performs job-related duties as assigned with little to no supervision required

• Bachelors or Masters degree with quantitative and analytical background (e.g. Data Science, Statistics, Mathematics, Econometrics, Physics, Computer Science, etc.)
• Experience: At least 1 year of relevant experience (Market Research/Data Analysis)
• Excellent written and verbal communication skills with ability to communicate effectively to stakeholders
• Proficiency in SQL and Google Big Query
• Knowledge of BI Tools: Looker Studio, Looker and Tableau
• Strong Analytical capabilities and ability to drive insights from data

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