Associate Customer Support (0 4 Yrs) Gurgaon/gurugram (after Sales/customer Service)
Job Description
Customer Success Associate Responsibilities :- Being the first point of contact for customers and handle all customer inquiries- Building relationships with customers and ensuring they are satisfied with the company's products and services- Assisting customers with any issues or problems they have- Providing customer support via phone, email, and live chat- Answering customer questions and providing information about the company's products and services- Making recommendations to customers about the company's products and services- Recording customer feedback and suggestionsCustomer Success Associate Requirements & Skills :- Excellent communication skills- Strong customer service skills- Organization skills and ability to work independently- Ability to multitask and handle multiple customer inquiries at once- Patience and ability to stay calm under pressure- Problem-solving skills- Ability to upsell and cross-sell products and services (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3593983
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear