Job Role: Customer Service AssociateLocation: AhmedabadShift: Rotational (24-7)Experience: Fresher or Experience both can applyEducation Qualification: HSC/Graduation : - Receive customer inquiries via chat/calls about products and services - Responsible for Taking inbound Chats/Emails/calls from customers in US and UK - Learn and practice on existing and new products offered - Client Relationship Management via direct interactions with the clients - Thoroughly Learn functions of software and products offered to customers - Co-ordinate with other departments to fulfil needs - Documentation of cases on the Portal and other efficiently use tools like - Word, Power - Point and ExcelPerks & Benefits: - Night Shift allowance - Incentive Provided - Provident Fund - Cab Available for Night shifts (ref:updazz.com)
updazz .com
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