Job Description

DesignationASSOCIATE CONSULTANTNo. of Positions1Experience4.5-8 YearsSkill (Primary)Cloud Services-Platform Engineering-Azure DevopsQualificationB-Tech (Posting).Division/Department Allianz account Automation, Cloud, Monitoring and Reporting team
Track/Skill (Select from Drop Down) Automated image build: Github / Jenkins / Ansible
T Level
Role name Senior Citrix (CVAD) automation engineerGeneral Description and responsibilities
The Automation and Cloud team is developing and supporting a variety of automated solutions for one of the biggest insurance companies in Europe.Develop a CVAD-based DR solution in Azure, following an already existing and working blueprint
As part of that solution, support and enhance an already available automated VDI image build solution, based on Jenkins, Ansible and Terraform
Work as level 4 support for a similar solution in another region
To adhere to quality standards, regulatory requirements, and company policies.Technical Requirements
1-2 years of hands-on experience with Github
4-5 years of hands-on experience with Jenkins
4-5 years of hands-on experience with Ansible
4-5 years of hands-on experience with Powershell
Understanding of CI/CD concepts
Experience with Windows Server, MS SQL and VMware vSphere infrastructure is a bonus
Experience with Citrix Cloud and Azure IaaS is a big plus
Experience with Terraform is also a big plus
Experience of working in Agile and DevOps teams would be useful.
Soft Skills
Good communication skills, excellent verbal and written English. German language would be a benefit
Ability to work independently with minimal supervision and drive the project
Ability to establish relationships and communicate with the client directly (in English).Other Skills / ExperienceYears of ExperienceDesired CertificationsEducation requirements
Bachelor degreeReviewed by Title
Approved by Title
Date Posted
Date HiredHCL Confidential(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

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