Associate Collections Us
Year Maharashtra, India
Job Description
Our Opening and Your ResponsibilitiesRole:
- Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Resolving unapplied credit items on US customer\'s account by contacting customer via phone/ email.
- Ensuring monthly progress by resolving substantial amount.
- Collaborating with collection and cash application team as per requirement.
- Meeting productivity and quality benchmark defined from time to time
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA\'s
- Shift time would be 5:30PM to 2:30AM
- Monday to Friday (Saturday & Sunday Fixed off)
- HSC or Graduate
- 3-4 years\' experience into International customer service preferably into cash collections.
- SAP knowledge will be preferred.
- Telephonic skills should be excellent
- "One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application
- A brand name that is identified worldwide with precision, quality, and innovation.
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Job Detail
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Job IdJD3311525
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMaharashtra, India
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EducationNot mentioned
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ExperienceYear