Job Description

Provides entry-level technical support/delivery capability in a technical area with supervision for the current and future delivery support and maintenance of production services in the technical operations environment. Provides technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks. Provides assistance with initiatives for driving down incident rates and working with site operations to improve service recovery times. Assists with the implementation process to ensure that all aspects of operability are delivered whilst ensuring that existing service levels are maintained or improved. Complies with operational standards, procedures, and best practice. Relates to a technically biased or coordinator biased role and may be developed within either disciplines. To view the full job code description, copy and paste the following url into your browser to access the GRF site, https://reachingourpeople.com/career-development/global-role-framework/.

About the Role

In this opportunity as Cloud Engineer, you will:

• Active member of a team of cloud engineers who will be responsible on provisioning public Cloud Native platform infrastructure.
• Develop and maintain Infrastructure as a Code (IaC) scripts to deploy cloud resources through pipelines and automate application installs.
• Create, operationalize, and provide associated runbooks and documentations for cloud patterns services to be used by varies products for a self-serve model
• Work closely with the Cloud Center of Excellence (CCoE), and cloud architectures to adopt strategies and ensuring common TR Technology standard across all cloud implementations.
• Educate and provide guidance to internal teams of experts to build effective Cloud Native solution.
• Continually evolve deployment methods and processes to effectively deliver products across all environments.
• Keep up to date with emerging cloud technology trends - open source and cloud vendors such as AWS, Azure, and GCP
• Collaborate deeply with multiple levels of technical staff across various geographical locations in a dynamic agile team environment.
• Being the Cloud Native advocate to challenge status quo and ensure leveraging the full capabilities of the Cloud Platform
• May provide technical support to operations or other development teams
• Makes suggestions for problem solutions or software enhancements, which will typically be reviewed by a more senior developer.
• Ensure that all cloud solutions follow internally defined security and compliance standards and controls
• Participates in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work.
• Lead process improvement following investigative, analytic or diagnostic services
• Provides status updates for own scope of work within projects.
• Identifies and resolves standard technical and operational problems
• Decisions involve interpretation of data, planning own work, or refining the methods and techniques to be used
• Communicates information effectively and checks for understanding
• Responds to non-standard requests from customers; investigates with assistance from others as needed
• Explains difficult issues and obtains agreement as needed

About You

You're a fit for the role of Cloud Engineer if your background includes:

• Bachelor of Computer Science or with relevant work experience in cloud engineering.
• Python Development experience.
• Possess knowledge and experience in general IT and public cloud, including Networking, Infrastructure, Security, Storage, Operating Systems (Linux/Windows).
• Experience with AWS and/or Azure Cloud infrastructure provisioning, automation, infrastructure as code, automated application deployment
• Experience with core cloud services includes, but not limited to, EC2, S3, Azure Virtual Machine, Azure Storage, ALB, Route53, Azure DNS, etc.
• Experience with Relational and NoSQL Databases such as RDS, DynamoDB, Aurora, PostgresSQL, and ElastiCache, etc
• Experience with AWS and/or Azure Messaging/Events, Firewall, Security, and Identity/ Access services
• Experience with Serverless technologies such as AWS Lambda and Azure Functions
• Experience with monitoring and logging tools such as Datadog, AWS Cloudwatch, and Azure
• Experience with CICD tools such as AWS CodePipeline, Azure DevOps, and GitHub actions
• Excellent problem solving, troubleshooting and analytical skills.
• Good communication and collaboration skills with onsite/remote teams
• Ability to handle multiple tasks, prioritize and meet deadlines.
• Curious, passionate, and driven to learn new technologies.
• AWS and/or Azure certifications is preferred.


#LI-GA1

What's in it For You?



You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.


We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

•Protect yourself from fraudulent job postings • •click here • •to know more. •


More information about Thomson Reuters can be found on https://thomsonreuters.com.