Overview
Associate, Client Onboarding/Transitions/Conversions/Know Your Client
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We\xe2\x80\x99re seeking a future team member for the role of Associate, Client Onboarding/Transitions/Conversions/Know Your Client I to join our Client Activation team. This role is located in Pune, MH- HYBRID.

In this role, you\xe2\x80\x99ll make an impact in the following ways:
Provides quality support to clients with Critical and sensitive Standing instructions setups processes daily. Independently assists clients by responding to phone, email and other inquiries regarding company products, services, and procedures.
Responds to client questions on the process and request and aids with issues that have been escalated by junior team members. Research and resolves moderately complex operational or client issues.
Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures. Assists in providing status updates on problem resolution and outstanding issues to other teams
Assists with process improvement by contributing ideas to improve team efficiency. No direct reports. Provides guidance to less experienced staff.
Responsible for the quality and completion of own work
Demonstrate understanding of the various regulations applicable to the role and the associated control framework to ensure ongoing adherence.
Demonstrate good communication skill ( Written and Spoken) in English as the role would involve communicating with internal and external clients.
Generating and providing information to questions from internal and external clients

To be successful in this role, we\xe2\x80\x99re seeking the following:
Working in a team to deliver best possible client service related to analyzing and maintaining client\xe2\x80\x99s documents
Ensuring documents are uploaded correctly and match regulatory requirements in order to support the daily business responsibilities whilst minimizing the potential risk and financial loss in the inherent process
Demonstrate understanding of the various regulations applicable to the role and the associated control framework to ensure ongoing adherence.
Demonstrate good communication skill (Written and Spoken) in English as the role would involve communicating with internal and external clients.
Generating and providing information to questions from internal and external clients
Graduate or BBA/MBA degree required
Minimum 3 years of experience required.
At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:
Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion , Disability: IN \xe2\x80\x93 100% score
100 Best Workplaces for Innovators, Fast Company
CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\xe2\x80\x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world\'s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It\'s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.