Job Description

Date Opened: Aug 29, 2023 Location: Pune, Maharashtra, IN Company: Allstate Insurance Company

Job Responsibilities

Allstate Insurance has an exciting opportunity for Auto-technical Claims Associate. Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims. Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for our customers. This is the opportunity you\'ve been looking for to truly impact someone\'s life! Start your claims professional career today as an Operations Associate and be part of our dynamic team! Job Qualifications You\'re a great match for this role if you:

• Have a bachelors degree.
• Have experience in Body-shop.
• Can join Immediately.
• Are known for clear and professional communication - both written and verbal
• Are organized and able to multi-task in a fast-paced environment
• Are flexible to work in 24/7 Shifts and Split offs. Good organization skills with timely follow-up skills
• Knowledge of Excel and Word
• Performs routine tasks of basic complexity under general supervision

We Offer

• Competitive salary
• Medical coverage
• A culture of learning where you can expect to develop foundational skills for the future
• Opportunities for both personal and professional development
• Leadership teams that are communicative and engaged
• Impactful work by serving customers and the community in times of need
• Recognition and advancement opportunities
• Learn more about Allstate benefits @ https://allstategoodlife.com

Admin Support

• Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
• Analyzes damage photos provided by the customer to ensure an effective and efficient digital claim experience
• Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
• Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed\xe2\x80\xa2 Provides back-up for any support functions in the office

Claims Support

• Receives, screens and routes incoming telephone calls and other electronic correspondence
• Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
• Generates and sends appropriate forms to insured/claimant for completion
• Processes claims payments
• Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties

If offered the role, you will go through virtual training. You will receive ongoing support, mentoring and coaching as you develop your career. Good Work. Good Life. Good Hands.