Job Description

About the internshipSelected intern\'s day-to-day responsibilities include:1. Outbound communication: Conduct outbound calls to employees using the predictive attrition control tool, SARA, to identify and address their concerns.
2. Empathetic listening: Actively listen to employees\' problems and concerns with patience and empathy.
3. Problem resolution: Collaborate with relevant teams (Sourcing, Operations, etc.) to resolve employees\' issues effectively and promptly.
4. Bilingual communication: Communicate effectively in both English and Hindi to cater to a diverse employee base.Note: Opportunity to convert full time after internship.Earn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 21st Oct\'24 and 25th Nov\'243. are available for duration of 6 months4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Other requirements1. Education: 12th class, graduate or undergraduate degree.2. Interpersonal skills: Excellent listening and communication skills with the ability to empathize with employees\' concerns.3. Problem-solving: Strong problem-solving skills and the ability to coordinate with multiple teams to resolve issues.4. Productivity focused: Ability to meet performance metrics related to call quantity, quality, and retention success.Note: Only those candidates should apply who are wanting to continue full-time post internship.PerksJob offerAdditional informationStipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (10% of ctc).Number of openings10About Quess Corp LimitedQuess Corp Limited (BSE: 539978, NSE: QUESS) is India\'s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes, such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities, and security management, HR & F&A operations, IT & mobility services, etc.Established in 2007 and headquartered in Bengaluru, Quess today has an unmatched geographic presence and scale with more than 644 locations across India, South East Asia & North America with 3,63,000 people & over 3000 clients.Activity on InternshalaHiring since August 20243 opportunities posted

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