Overview
Associate, Business Technology Liaison II [Grade H]

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We\xe2\x80\x99re seeking a future team member for the role of Business Technology Liaison. This role is in Pune and Chennai - HYBRID.
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Acts as the primary interface between technology and a specific business/functional area for defined projects. Advises internal or client business and technology groups on how to best address business issues, processes, and opportunities through technology. Identifies and gathers business and system requirements, develops test strategies, and plans, creates project and process specifications, coordinates with assigned project teams, and ensures that final requirements have been met upon project conclusion.

In this role, you\xe2\x80\x99ll make an impact in the following ways:
Analyses and defines business requirements and functional or operational specifications for small to moderate sized projects of limited complexity. Formulates and defines system scope and objectives.
Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes.
Coordinates business technology activities with internal partners.
Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application.
Participates in development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes. Uses knowledge of business needs to provide design support to software and application development teams.
Gathers information and provides analysis of business issues or client feedback for a specific function or application.
Tracks data and general technology requirements from businesses or functional areas for project of greater scope or complexity. Provides data and information to team members, as needed.
Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Identifies areas for improvement and works with technology teams to improve applications for business use.
Works with users and peers on planning, implementing, and supporting new or existing applications. Uses knowledge of business needs to provide design support to software and application development teams.
Participates in process improvement reviews and summarizes business issues and client feedback for team\'s review.
Trains users on new or enhanced applications and/or systems that are more straightforward in nature.
Uses general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology.
No direct reports: provides guidance to less experienced Business Technology Liaison Support staff, as needed.
Responsible for the quality and completion of own work.

To be successful in this role, we\xe2\x80\x99re seeking the following:
Bachelor\'s degree with 3 - 5 years of total work experience preferred.
Experience in information technology support preferred.
Prior experience and working knowledge of Reconciliations processes will be preferred.
Strong Interpersonal skills to be able to communicate effectively.
Strong PC skills, including knowledge of Microsoft Office Suite
Flexible with shift timing and weekend working as may be required to support the business requirements.
At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:
Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion , Disability: IN \xe2\x80\x93 100% score.
100 Best Workplaces for Innovators, Fast Company
CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\xe2\x80\x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world\'s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It\'s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.