For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Role purpose
As an Associate - Business Operations, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.
Duties and Responsibilities:
oResponsible for providing excellent customer service and determining the needs of the client.
oAll queries are addressed, and that client relationships are maintained.
oEnsures completeness & timeliness of Data Processing
Knowledge, Experience & Skills:
oGood excel skills.
oHands-on experience implementing business processes.
oDocumentation and Review of the process
oBachelor's degree
What does the future of the air transport industry look like to you? Whether you're an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
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