Job Description

Gurgaon 1 3 to 5 years Full Time

We are seeking a Associate Business Operations with 3-5 years of experience in IT services. The ideal candidate will oversee business processes, optimize operations, and support strategic initiatives to drive efficiency, cost-effectiveness, and growth.


Key Responsibilities:Operational Efficiency & Process Improvement:Assist in designing and implementing operational processes to enhance productivity. Work with cross-functional teams to streamline workflows and remove bottlenecks. Monitor and improve service delivery metrics and internal processes.

Financial & Performance Analysis:Track operational KPIs, costs, and revenue metrics to ensure financial efficiency. Support budgeting, forecasting, and cost optimization initiatives. Prepare reports and dashboards to aid decision-making.

Vendor & Stakeholder Coordination:Work with vendors, partners, and internal teams to ensure smooth service operations. Assist in contract management and operational compliance.

Business Strategy & Execution:Support leadership in executing business plans and growth initiatives. Identify areas for process automation and operational scalability.

Key Requirements:3-5 years of experience in business operations within an IT services or consulting environment. Strong understanding of operational processes, financial planning, and data analysis. Proficiency in Excel, Power BI, or other reporting tools. Ability to collaborate across teams and drive process improvements. * Excellent problem-solving, analytical, and communication skills.