Job Description

Summary -Responsible as a Associate Artwork Change Coordinator for warehouse logistics whilst meeting Pharmaceutical Regulatory and Corporate Guidelines.Key Responsibilities:

• Manage the Artwork Supply Chain right from the time a Change Request is received till the time the print ready artwork is supplied to the site & the change is closed while adhering to all service KPIs and always remaining compliant to Novartis quality standards & regulatory requirements.
• Act as a Single Point of Contact (SPoC) for various stakeholders within ESO (CMOs, ESO Service Operations Lead, etc.) and NTO sites.
• Support any major projects (divestments, transfers, mergers, etc.) in the Novartis Artworks space.
• Ensure xe2x80x9cOn Time in Fullxe2x80x9d delivery of high-quality artworks fully compliant with Novartis standards and in-country regulatory, marketing, manufacturing & legal compliance to internal Artwork customers & stakeholders.
• Proactively report all challenges through timely escalations.
• Ensure that the service dashboard, order management framework are always kept updated.
• Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
• Support in enhancing quality drivers like upgrading standard operating procedures, working procedures & process charts as per business requirements.
• Report deliverable status and continuously acquire process knowledge.

Essential Requirements:

• Advanced project management skills with strong quality & compliance mindset.
• Excellent negotiation, analytical & communication skills (both written & verbal).
• Excellent stakeholder management & customer service skills.
• Ability to work seamlessly across functions, geographies & cultures.

Skills Desired Computer Systems, Continual Improvement Process, General Hse Knowledge , Including Gdp, Knowledge Of Gmp, Manufacturing Production, Master Data, Operations, Order Fulfillment, Order Management, Product Distribution, Sap Erp, Supply Chain, Supply-Chain Management, Transportation, Warehouse Management

Novartis