Associate Application Engineer (AAE)
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Job Role : At Adroitec Engineering Solutions (www.adroitecengg.com),an Associate Application Engineer is a Technical Support faculty who internally supports the sales and marketing team and externally supports the existing customer base and prospects in a specific region. The AAE role gives great openings to travel while supporting the customer / prospect base in the region. The AAE plays a very key role in the selling process as he understands and suggests solutions for various applications, enabling the sales team to up-sell.
Job Location: Bangalore ,Chennai and Hyderabad (will need to travel)
Job Responsibilities
As an Assoicate Application Engineer you will be expected to;
• Complete post-sale activities like complementary trainings, installations and orientations with, good customer feed
• Support the existing customer base by reverting to their technical queries as quick as possible.Bring new opportunities/Referrals from existing Customer base
• Learn and keep yourself updated on various products that the company handles / acquires along with competitive Information.
• Collect as many product / service appreciation documents from customers as possible.
Desired Skills
Associate Application Engineer needs a wide range of skills and a good technology base to work from. As you are in to technical support job, sometimes you must give technical presentations, and other times be capable enough to understand design / drawings.
• Understand CAD/CAM/CAE applications
• Rich Knowledge and quick grasping of mechanical applications.
• Design / manufacturing knowledge of Mechanical systems.
• Practice Clean, detailed and clear documentation.
• Capable enough to convey technical information; sometimes to even non technical people too.
• Comfortable in using office software
• Ability to accommodate as a team player with good inter personal skills.
• Excellent oral and written communication skills
• Conversable in Local Language will an added advantage
Experience
An Associate Application Engineer needs to be well experienced to handle a range of products and applications;
• 6months-1 year of Industrial / Teaching experience.
• Working experience on Creo Parametric (Formerly Pro/E) and AutoCAD is Must.
• Experience in similar job shall be an added advantage.
• Freshers with Good communication skills and Creo Parametric software knowledge can also apply for this post.
Qualifications
• UG / PG in Engineering - Mechanical / Automobile / Production / IP / Robotics /Aeronautical
• Additional CAD /CAM/CAE courses shall be of added advantage.
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