Job Description

Summary Support the Novartis Operations (TechOps) xe2x80x93 Supply Operations team in the coordination of various Supply Operations activities in compliance with Good Manufacturing Practices (GMP) & Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies.Major AccountabilitiesProcessing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with ESP/NTO-SC/GCS

• End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients.
• Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc.)
• Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP.
• Timely updating of MAP and CR tracker for all assigned requests
• Co-ordinate with different functions as per the project requirement and plan for required supplies.
• Support Project Managers in efficient utilization of inventory and stock reconciliation.
• Support Project Managers for management of multi country Cohorts/PSDS program
• Participate and support continuous improvement activities.
• Support PM for managing inventory and distribution activities at External Service Provider and ensuring supplies as per agreed timelines.
• Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities.
• Support Project Managers for forecasting, demand & supply planning for new / ongoing Global Cohorts / PSDS
• Support PM for stock reconciliation and destruction activities
• Support PM for invoice reviews and entry the same in Invoice tracker

Common AccountabilitiesProactively report all deviations through timely escalations.

• Implement continuous process improvement projects to enhance quality & productivity.
• Ensure that the service dashboard and order management framework are always kept updated.
• Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
• Ensure Training on relevant procedures before taking up any GxP activities.
• Report deliverable status and continuously acquire process knowledge.

Skills Desired Computer Systems, Continual Improvement Process, General Hse Knowledge , Including Gdp, Knowledge Of Gmp, Manufacturing Production, Master Data, Operations, Order Fulfillment, Order Management, Product Distribution, Sap Erp, Supply Chain, Supply-Chain Management, Transportation, Warehouse Management

Novartis