Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.•

•Inviting applications for the role of Associate, AMS We are looking for someone with good communication skill and basic knowledge on excel. You will be responsible to work on the data extract from various ERP and validate the same with various excel formulas. Communicate with stakeholders to address issues and concerns. Finally, take action on feedback provided•

•Responsibilities•

• •Analyzing and creating data file from Oracle•
• •Data validation•
• •Coordination with region owners•
• •Generation of dashboard basis customer requirement•
• •Work on monitoring queue with customer queries•
• •Closely work with the regions and the client•
• •Keep track of all requests received, either through email or automated system•
• •Follow up with requesters/co-functional teams to provide quicker resolutions•
• •Provide periodic updates to customers on the weekly work delivered•
• •Identify opportunities to improve/streamline process•


•Qualifications we seek in you!•

•Minimum qualifications •Need good year of experience.•
• •Graduation in any stream except Commerce•
• •Excellent Communication Skills - Written and Spoken•

•Preferred qualifications •Well versed with MS Excel•
• •Experience in working with huge data set•



•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.•

•Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.• •Job Associate•

•Primary Location India-Hyderabad•

•Schedule Full-time•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Nov 19, 2024, 1:51:06 AM•

•Unposting Date Dec 19, 2024, 12:29:00 PM•

•Master Skills List Operations•

•Job Category Full Time•