POSITION- ASSITANT MANAGER (BPO) Job Details: Shift Timings : 8 AM to 8 Pm (Any 9 hours)Working days :6 Days working (Rotational 1 week off)Qualification : Graduate AND AboveExperience : Minimum 1 year experience mandatory to relevant designation from BPO industry. BPO Sales BFSI Background experience mandatory(INSURANCE BACKGROUND WILL BE AN ADVANTAGE) Roles and responsibilities-
Conducting employee performance reviews and giving feedback to the management as well as the employees
Making sure that everyone adheres to the company policies
Scheduling and coordinating the many organizational meetings
Developing a good relationship with the customers
Hiring new personnel as per the requirements
Ensuring the efficiency of work
Solving various workplace problems from within
Addressing the various grievances of both employees and the customers