Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Assistant Vice President, Supply Chain ManagementLead the transitions and Knowledge management for Lead to Cash (Q2C), ensuring strong understanding of business and current landscape, hiring best talent from industryLead the L2C operations in India by setting up a high performing team to deliver on business expectationsWork with Sales and Account Management to strategize and develop product pricing for prospective and existing businesses while ensuring its competitiveness and alignment with corporate objectives.ResponsibilitiesReview as is business requirements and ways of operating and recommend solution for E2E process improvements and standardization.Identify and collaborate effectively with various business stake holder globally to solve key business challenges through implementing best practice solutions involving process change, configuration, and or customization.Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader contextWork with global business and shared services groups to define standard KPI/metrics, Service Levels that supports decision making including processes like, Contract entry/analysis, Contract Audit, Billing, Collection, Resolution, Accounts ReceivableDevelop a strong cadence with business stakeholders to consistently evaluate the performance against targets, service levels and make appropriate adjustments to meet the requirements of the businessPartner with Sales, Business and Transformation teams to identify and implement process and system improvements, driving continuous improvement as well as proactive response to ever changing business and industry needsLead development of global Lead to Cash working closely with counterparts for reporting including daily/weekly/monthly dashboards, as well as executive management reporting for month/quarter end close requirementsExperience in establishing operating framework through technology, MIS and governance to monitor response time and quality to response to queries and escalation from the businessLead standardization of the processes across regions, development and maintenance of desktop procedures, policies and procedures for the departmentEnsure strong process controls and no risks/significant observations during Audits (Sox, Internal Audit, External Audit)Proactively identify opportunities for continuous improvement and successfully manage these projects to contribute to the effectiveness of Q2C processes using lean six-sigma toolsWork with Finance and Technology partners to build/support technology Implementation roadmapEnsure all projects include financial metrics and key deliverables and a consistent communication plan for impacted teams and management.Develop the team leads and ensure a strong performance management organization by continuous coaching for the teams.Actively works with HR and Learning and Development to establish learning path and career path for Q2C teams and ensuring high engagement within the teamsDevelop a balance score-card viewQualifications we seek in you!Minimum Qualifications / SkillsBachelor's degreeRelevant years of professional experience including minimum years of experience in Order Management/Quoting and ContractingGood knowledge of accounting and financial processes and knowledge on ASC 606 is preferredGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training.

Genpact