Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Vice President - Training In this role, you will be accountable for all the strategic and execution activities related to Training planning in US Wealth management processes. Responsibilities
Develop and implement a comprehensive training strategy and approach for US wealth management processes, ensuring alignment with business goals and objectives and employee needs.
Lead a team of trainers, providing coaching, guidance, and support to ensure consistent delivery of high-quality training.
Continuously evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, making necessary improvements and adjustments as needed.
Stay up to date with industry trends and best practices in training and development, incorporating new methodologies and technologies into training programs.
Foster a culture of continuous learning by promoting knowledge sharing and providing resources for ongoing development.
Collaborate with cross-functional teams to identify opportunities for process improvement and enhance training effectiveness.
Monitor and analyze training data and metrics to measure the impact and ROI of training initiatives, providing regular reports to management.
Handle any training-related issues or escalations, effectively managing conflicts and resolving them in a timely and professional manner.
Maintain accurate documentation and records of training activities, materials, and participant feedback.
Conduct train-the-trainer sessions to build internal training capabilities and ensure consistency across trainers.
Act as a mentor and role model for trainers, inspiring and motivating them to continuously improve their skills and knowledge.
Qualifications we seek in you! Minimum Qualifications / Skills
Relevant years of experience in Training for US wealth management processes
Proficiency in leveraging tools and technologies to improve training effectiveness and knowledge management
Strong understanding of US wealth processes, regulations, and industry standards
Excellent presentation and communication skills
Excellent analytical, problem-solving, communication and interpersonal skills
Team leading and client management skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training. JobAssistant Vice President Primary LocationIndia-Pune Education LevelBachelor's / Graduation / Equivalent Job PostingJun 20, 2024, 10:49:48 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time
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