Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - POD Lead We are seeking an experienced and proactive POD Lead to join our team. The ideal candidate will be responsible for overseeing the development and execution of strategies across the organization. This individual will work closely with internal stakeholders to ensure that processes are efficient, effective, and aligned with business objectives. The POD Lead will also be responsible for leading a team of analysts to ensure that all tasks are completed accurately and in a timely manner. Responsibilities •Develop and implement strategies and policies across the organization. •

• •Collaborate with internal stakeholders to identify opportunities for process improvements. •
• •Lead a team of analysts to ensure that all workload automation tasks are completed accurately and on time. •

• •Develop and maintain documentation, including standard operating procedures, work instructions, and training materials. •

• •Monitor system performance and work with IT teams to troubleshoot and resolve any issues. •

• •Provide training and support to end-users on processes and tools. •

• •Stay up to date with industry trends and developments in technology and best practices. •

• •Ensure compliance with all relevant regulatory requirements and industry standards. •

• •Provide the capacity view to business and align with monthly sprint. •

• •Plan & track the E2E sprint cycle, bring all relevant teams together to close issues. •

• •Participate in technical discussion, requirement discussion as to bridge the gaps between Business and IT. •

•Qualifications we seek in you! Minimum Qualifications / Skills •Bachelor's degree in computer science, Information Systems, or a related field •

• •Excellent analytical and problem-solving skills •

• •Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate team members. •

•Preferred Qualifications/ Skills •Strong understanding of project management methodologies and tools •

• •Ability to manage multiple tasks and priorities in a fast-paced environment. •

• •Problem-solving and decision-making abilities, with a focus on delivering results. •

• •Strong attention to detail and ability to work with a high degree of accuracy. •

• •Prior experiences in Program Management •

•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. • •Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and • •integrity, customer focus, and innovation. Get to know us at• •genpact.com • •and on • •LinkedIn ,• •X ,• •YouTube , and• •Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training • •Job Assistant Vice President•

•Primary Location India-Gurugram•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Jul 9, 2024, 12:36:22 AM•

•Unposting Date Aug 8, 2024, 1:29:00 PM•

•Master Skills List Corporate•

•Job Category Full Time•