Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people xe2x80x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Assistant Vice President xe2x80x93 Order to Cash- GPOIn this role, GPO lead is responsible for directing and executing GPO roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc.In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully.This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the GPO strategy would be with the lead role.Responsibilitiesxc2xb7 Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reductionxc2xb7 Champion the implementation and adoption of standard Global Processesxc2xb7 Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved byxc2xb7 Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to clientxc2xb7 Lead and be responsible for all trainings and knowledge transfer relating to the GPO Servicesxc2xb7 Create Transformation Road Map and deliver projects aligned with clientxc2xb7 Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towersxc2xb7 Design, implement, test and complete all In-Scope CI Projectsxc2xb7 Engage and leverage lean six sigma practices and processesxc2xb7 Support Operations to meet key transformation objectives of client and deliver required business value, productivityxc2xb7 Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidentsxc2xb7 Manage client relationship and deliver transformation roadmapxc2xb7 Lead large teams for transformation resources to deliver programxc2xb7 Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business valueQualifications we seek in you!Minimum Qualificationsxc2xb7 Experience in Oracle Fusion, Tririga, SAP, S4Hana, High Radius, Service Now etc. or similar technology and technology deploymentsxc2xb7 Experience in driving RPA program and deploying RPA across platformsxc2xb7 Extensive experience in Order to Cash domain, should have lead transformation across all sub-processes like Cash Application, Billing, Netting etc.xc2xb7 Experience in driving continuous improvement using Lean, Six Sigma Methodologyxc2xb7 Experience in managing client discussion and driving large transformation programs.xc2xb7 Experience in deploying AIML or Generative AI solution and driving analytics programsxc2xb7 Project Management skills xe2x80x93Strong Influencing skills and clarity of thought on effective project management are requiredxc2xb7 People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholdersxc2xb7 Delivers oral and written communications that have clarity and impact.xc2xb7 Creates a team environment of accountability and commitment for reaching project goalsxc2xb7 Must be able to work in dynamic and tight deadlines to meet the project schedulexc2xb7 Exposure to business metric improvement initiatives like close optimizationxc2xb7 Understanding of Defining SLA/KPI and linking it to business metricsxc2xb7 Experienced Process improvement and Automation expert with domain exposure in F&APreferred Qualifications/ Skillsxc2xb7 Lean Six Sigma- GB / BB certificationxc2xb7 Exposure to AIML certification would be added advantagexc2xb7 Tenured experience leading transformationGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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