Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.ROLE AND RESPONSIBILITIESOVERALL ROLEThe Assistant Facilities Manager will assist the Facilities Manager in (leading a team or) vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for the key stakeholders &/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.MAJOR RESPONSIBILITIES\xc2\xa7 People Management (where applicable)\xc2\xb7 Demonstrate and ensure to instil a culture in the team that match our I am JLL core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer- Manage and coach team- Develop and sustain a high-quality well motivated team- Ensure high staff morale, trust and work ethics- Actively support an environment that supports teamwork, co-operation and performance excellence within team- Assist in mentoring and enabling Training & Development of team members\xc2\xa7 Client/Stakeholder Management- Deliver excellent customer service to meet on-site clients expectations- Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels- Monitor procedures to ensure clients expectations are conveyed and worked upon\xc2\xa7 Procurement & Vendor Management- Manage multiple vendors including hard and soft skills to deliver services on time and within budget- Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices\xc2\xa7 Contracts Management- Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics- Monitor expiry of contracts and initiate re-procurement if needed- Continually assess contracts to ensure best value delivered to the client\xc2\xa7 Finance Management- Ensure that the sites financial operations are meeting targets and control requirements- Assist and monitor financial processes to ensure account payable procedures are followed at all times\xc2\xa7 Health & Safety Management- Implement and manage safety procedures to ensure the provision of a safe working environment- Ensure compliance with statutory regulations on fire, health and safety standards\xc2\xa7 Site Operations Management- Implement Industry Best Practice operations- Assist and monitor to ensure all building procedures and performance measures are maintained at all times- Ensure all Critical Environment (CEM) requirements are met- Seek ways to reduce costs and improve operational standards- 24/7 emergency call support and site attendance is required\xc2\xa7 Risk Management- Assist in the implementation and management of a property risk management program- Support the implementation and monitoring of disaster recovering and business continuity plans- Follow established escalation procedures and incident reporting procedures- Adhere to Jones Lang LaSalles business conduct by ensuring compliance with the firms guidelines, procedures and strategies\xc2\xa7 Achieve Key Performance Indicators and Service Level Agreement targetsCANDIDATE SPECIFICATION: KEY SELECTION CRITERIAIdeal Experience\xc2\xa7 Min. 2 years of experience in facilities, property management, hospitality or related field\xc2\xa7 Experience of working in
client industry
environment\xc2\xa7 Knowledge of local health and occupational safety requirements\xc2\xa7 Knowledge of critical facilities\xc2\xa7 Knowledge of vendor management for specialized services\xc2\xa7 An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)\xc2\xa7 Proven capacity to understand and interpret commercial contracts\xc2\xa7 Strong budget management and financial analysis skillsCritical Competencies for Success\xc2\xa7 Client Focus & Relationship Management- Ease of interaction with a wide range and wide level of client staff- Ability to manage conflict and balance between client and firm requirements- Has a customer-oriented attitude- Demonstrates proactive & professional approach to customer service\xc2\xa7 Project Management & Organizational Skills- Excellent planning & organizational skills to prioritize work and meet tight deadlines- Proven ability to manage multiple and complex operational matters on a daily basis\xc2\xa7 Problem Solving & Strategic Thinking- Capacity to deal with ambiguity and solve complex problems effectively- Analytical, proven ability to solve problems using a quantitative approach- Proven ability to employ holistic approaches and looks at long term solutionsOther Personal Characteristics\xc2\xa7 Demonstrated superior people management skills - ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels\xc2\xa7 Strong communicator - Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener\xc2\xa7 Passion for quality - has an eye for detail to make sure the best delivery of services\xc2\xa7 Self-motivated; confident & energetic\xc2\xa7 Ability to effectively deal with stressful situations\xc2\xa7 Flexible - able to adapt to rapidly changing situations\xc2\xa7 Strongly goal-oriented - able to focus on meeting all performance targets\xc2\xa7 Is a team player - able to cooperate and work well with others to meet targets\xc2\xa7 Proven ability to initiate and follow through with improvement initiatives\xc2\xa7 Exhibits honesty & trustworthiness\xc2\xa7 Open to new ideas & willing to challenge status quoKEY STAKEHOLDERSClient staffEngineering ManagerSpecialized vendor staffLocation:On-site -Pune, MHIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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