Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Assistant Technical Manager

Work Dynamics



What this job involves:

Managing site single handedly Managing housekeeping, pantry services, technical, mail room, fire inspections as per agreement / contract with client by providing quality management service deliverables to client.

Conduct regular inspections of the facility on housekeeping cleaning, energy conservation, maintenance practices, utility management and risk management procedures.

Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule

Ensuring an adequate supply of HK, Pantry materials and Technical for the proper operation of the building.

Responsible for the grooming, uniform standards, cleanliness, hygiene and overall attitude of the staff deployed on site.

Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.

Develop initiatives and strategies that lead to cost savings and service improvement

Management of all service contracts

Ensure all necessary scheduled work is completed

Effectively manage all Annual Maintenance Contracts

Co-ordinate with the Operation Manager - on the implementation of FM Procedures and train FM staff.

Prepare and present Monthly Management Report & Quarterly Business Reports to M&M. And to share the MOM as per agreed timelines in the agreement.

Liaise with Building Management to ensure all safety procedures, including Business Continuity and Emergency Procedures are always maintained.

Achieve highest level of satisfaction on food and beverage service

Support, guide and collaborate with F&B executive and pantry team to ensure:

A. Satisfactory of pantry services

B. Events, Meetings, Movie screening and VIP functions are managed as per client's satisfaction.

Preparation of staff schedules, in collaboration with line managers, to ensure the best operational effectiveness within budgetary guidelines.

Manage recruiting, selection, orientation, training, performance planning and evaluations, succession planning and pay and reward programs for team.

Follow established escalation procedures and incident reporting procedures

Monthly preparing and submission of KPI's to client for invoicing.

Ensuring 100 % KPI's objectives are achieved.

Accurate and timely submission of monthly invoices and payments follow up with client.

Weekly operations review meetings with team and client.

Timely release of payments to vendors.

Updating of records like invoice tracker and P&L of account.

To monitor and coordinate with F&B exec, mail room for monthly ordering of material as per requirements. Sufficient stocks are maintained.

To ensure all records and documents are maintained as per requirements.

Provided assistance for ISO documentation and audits.

To attend and submit documents for clients and JLL compliance audits and to ensure 100% scores.

Taking approvals and preparation of monthly main and Misc. cost sheets.

To issue quarterly P.O. to services providers.

To approve invoices in CAAPS as per required documentations and P.O.

Defined SOP's and SLA's to be followed as per agreement / contract with client.

All required checklists to be checked and implemented as per site requirements.

Yearly discussion with team for individual goals and KPI's.

Timely reporting and updating operations manager about the site operations.

Attending to monthly training as scheduled from JLL. And to provide training to the team as per weekly training calendar.

No dues certificates to be taken from services providers for the quarter.

Retention of the team on site to be maintained as per contract.

Follow up with service providers for submission of invoices as per timelines.

Monthly meeting with service providers for operations review.

Sharing and introducing of improvements for operations and improvements in processes.

To ensure that on site team salaries are credited on time monthly before or by 10th of every month.

Updating of Accurals for open P.O. to finance team.

To ensure monthly budgets are maintained for eg. ( Laundry, consumables ).

Managing P&L of the account and seeking opportunities for introducing and improvements of latest offerings as per industry standards for organic growth.



Sound like you? To apply you need to be:

Experience of 6 to 7 years in Facility Management technical operations and having led a site for more than 3 years.



What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Keep your ambitions in sight and imagine where JLL can take you...



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.