Preference for candidates from Kerala Experience: 2+ years in Bpo / Customer Support voice process -Candidate Should have excellent fluency in English, Hindi and Malayalam -Candidate must have Inbound or Outbound customer service, voice process background knowledge in BPO and work as a Team Leader -Should have Hands-on experience in Team management. -Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations. -Follow up with customers to ensure their technical issues are resolved -Gather customer feedback and share with our Product, Sales and Marketing teams. -Assist in training junior Customer Support Representatives. Job Type: Full-time Salary: 20,000.00 - 25,000.00 per month Benefits:
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