Job Description

Job Title: Assistant Manager, Store Operations

About Us:
MK Retail Solutions Pvt Ltd is a dynamic and customer-focused supermarket dedicated to providing high-quality products and exceptional service. With over a decade of experience, we are committed to delivering a superior shopping experience.

:
We are seeking a dedicated and organized Assistant Manager, Store Operations to join our team. The ideal candidate will be responsible for ensuring the smooth operation of the store, managing vendors, handling purchases, engaging with customers, and maintaining overall store ambiance.

Key Responsibilities:

• Store Opening:
• Ensure the store is opened promptly at 6:30 AM and prepared for daily operations.
• Conduct daily checks to ensure the store is clean, well-organized, and ready to welcome customers.
• Vendor Management:
• Develop and maintain strong relationships with vendors.
• Make sensible purchases and negotiate favorable credit terms.
• Handle GRN (Goods Receipt Note) purchase entries accurately.
• Product Display and Offers:
• Oversee the arrangement and display of products to maximize sales.
• Implement and manage promotional offers and discounts to attract customers.
• Customer Engagement:
• Provide excellent customer service and handle inquiries and complaints efficiently.
• Engage with customers to understand their needs and ensure a positive shopping experience.
• Billing and Accounts:
• Supervise the billing process to ensure accuracy and efficiency.
• Maintain day-to-day accounts, including cash handling and record-keeping.
• Monitor and report on sales performance and stock levels.
• Store Ambiance:
• Ensure the store environment is welcoming and conducive to shopping.
• Oversee cleanliness, organization, and overall presentation of the store.

Requirements:

• Proven experience in retail management, preferably in a supermarket setting.
• Strong vendor management and negotiation skills.
• Excellent organizational and multitasking abilities.
• Good understanding of product display techniques and promotional strategies.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Proficiency in billing systems and basic accounting practices.
• Ability to work early mornings and flexible hours as needed.
• Strong leadership and team management skills.
• Basic computer skills, including familiarity with MS Office and inventory management software.
• Attention to detail and commitment to maintaining high standards of store operations.

Job Types: Full-time, Permanent, Fresher

Pay: ?240,000.00 - ?300,000.00 per year

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift
• Morning shift
• Weekend availability

Supplemental pay types:

• Overtime pay
• Performance bonus

Work Location: In person