Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Assistant Soft Services Manager



Property and Asset Management



What this job involves

What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know because at JLL, we make your ambitions our business Property and Asset Management, Bangalore

And if you have ambitions in Property Management, join us to be inspired by the best.

You'll work as a Asst Manager landscaping, reporting into the Facility Manager.

Will be responsible for the complete soft services of the property in terms of housekeeping, landscaping, horticulture, pest control, help desk operations, client & vendors invoice, indenting of consumables, maintenance of consumption registers, training of soft services staff, co-ordination with the service partners, evaluation of vendors.

Will assist the Campus Lead in the day to day operations, in terms of liaison with the lessees, monitor the day to day complaints & render an analysis report on a monthly basis.



Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.

Makes periodic inspections of the office building(s) and equipment to determine if janitorial, security and other services are adequate and whether repair work is needed, reviews safety and security equipment and procedures for adequacy.

Assigns and reviews work of subordinates, gives instructions, maintains discipline, and resolves difficult buildings and grounds maintenance and security/safety problems.

Innovate, suggest and implement energy management ideas.

Oversees the inventory, rental, repair and maintenance of office equipment. Review with Client coordinator regarding various maintenance issue & improvement of building system.

Analyse/ recommend solution on the complaint analysis.

Maintains compliance with departmental security, audit procedures, and Client management policy.

Manage the office services needed to support department operations.

Establish and maintain essential records and files

Co-ordination with local authorities on behalf of Client.

Supervises the staff involved in performing the functions of the assigned units.

Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation.

Responsible for overall upkeep of the site to high standards of operations, maintenance, and cleanliness.

Data gathering and reporting on all facility operations.

Periodically check / amend checklist, operation steps, spares parts consumption analysis.

Work in co-ordination with Client on day-to-day activities.

Co-ordinate with OEM for service obligation as per AMC & in case of Breakdown of system.

Ensure all safety guidelines/ requirements are adhered to by team members/vendors.

Maintain discipline and quality of work by all staff.

Organize and coordinate formal monthly meetings with Client and vendors.

Conduct monthly reviews individually with the various departmental managers - technical, soft services etc.

Preparation of Daily, Weekly and Monthly reports for Client as per the prescribed format.

Arrange for monthly bills to be submitted to the Client.

Coordinating for payments of the site contractors and sub vendors.

Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.

Develops and implements ISO systems and processes to establish and maintain records for the operating unit.

Develop annual operating budgets and provides fiscal direction to the unit planning and accomplish operations targets.

In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract.

Implementation of JLL tool like Overview & evolution etc.



Sound like the job you're looking for? Before you apply, it's also worth knowing what we are looking for:

Education and experience

You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include

Knowledge in functional area of soft services

Adequate software exposure like MS office etc.



An eye for detail

You'll have an eye for detail and an ability to analyse qualitative and quantitative information - and translate this into strategic deliverables.



Great organisational skills

Being Analytical and Meticulous

You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills.



What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.