Job Description

:You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join
Team Amex, you become part of a global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here, youll learn and grow as we help you
create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that
support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impact every colleague
has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our
company values and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like
they belong.
Join Team Amex and let's lead the way together.
\xc2\xb7 This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business,
achieving monthly sales acquisitions and acquiring new customers through consultative selling of our cards
products via defined channels of acquisition [Retail, Corporate, Venue-sales]
\xc2\xb7 Prospecting for new customers through existing leads and cold calling and maximizing lead generation
\xc2\xb7 Timely execution of all sales activities - leads, campaigns, referrals & any self generated leads
\xc2\xb7 Tracking and reporting sales performance including pipeline, acquisition results and market conditions
\xc2\xb7 Set appointments, listen to customer needs and sell most appropriate product
\xc2\xb7 Researches and understands prospects before making the call
\xc2\xb7 Ensures all applications are fully and accurately completed, and submitted properly
\xc2\xb7 Be the interface between Amex and the customer to resolve any application processing issues
\xc2\xb7 Drive the on-boarding of new customers and initiates spend enablement activities
\xc2\xb7 Keep up-to-date on products and competition
\xc2\xb7 Attend and participate in regular staff meetings
\xc2\xb7 Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
\xc2\xb7 Attend relevant industry and partner conferences, tradeshows and networking events
\xc2\xb7 Ensuring all performance standards are met viz. business targets, controls and compliance
\xc2\xb7 Engaging with premium customers to build relationships, and delivering a positive customer experience
while acquiring new customers
\xc2\xb7 Expansion of internal and external relationships, and drive sales results
\xc2\xb7 The position is also responsible for ensuring appropriate sales processes are followed, and the highest
levels of controls and compliance are adhered
Educational Background Required:
\xc2\xb7 MBA or Graduate
Experience Required:
\xc2\xb7 Good experience of front line sales experience in financial services domain. Candidates with experience in
B2C, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate can also apply.
Skills Required:
\xc2\xb7 Consultative selling experience
\xc2\xb7 Proven track-record of meeting and exceeding sales goals
\xc2\xb7 Demonstrated strategic ability- able to link Amex and customer goals
\xc2\xb7 Excellent verbal and written communication, relationship building experience in developing and executing
successful sales strategies
\xc2\xb7 Excellent problem solving skills
\xc2\xb7 Excellent planning skills and territory management skills
\xc2\xb7 High levels of initiative, self motivation and time management
\xc2\xb7 Ability to influence and negotiate with customers both internally and externally and at all levels
\xc2\xb7 Ability to engage and gain commitment effectively across all communication platforms (via telephone,
email & face to face)
\xc2\xb7 Ability to establish/maintain credibility with customers and partners
\xc2\xb7 Strong Microsoft Word, PowerPoint, Excel skillsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express