Job Description

About_VOIS_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group\'s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for VodafoneAbout_VOIS Centre IntroIn 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Job ResponsibilityRoles & Responsibilities

• Be the voice of UX in project teams, explaining your design rationale to service owners, stakeholders,

developers and product managers.

• Contribute and collaborate with other members of design teams across Vodafone entities, to get to the

heart of what our user\'s needs, creating sketches, concepts, user journeys, wireframes and navigational
prototypes.

• Delivery of user requirements, personas, domain models and functional specifications to ensure the

design comes to life.

• Work with people across designStudio India to make sure we\'re making the most of Vodafone\'s design

language.

• Guide the work of Vodafone partners into learning new things, seeing new perspectives and thinking

new ideas.

• Help organise formal user research and proactively try out ideas and designs with people to make sure

we\'re meeting real user needs.

• Do all this with a view to achieving a single, seamless service on all screens across all Vodafone

products.Primary Skills: UX Design, UX Assessment, UX Strategy

• Alternate Skills (if applicable) : UX research, Benchmarking, High level design, Information

Architecture, Web (Enterprise or Consumer) Mobile and Tablet design, Wireframing, Card sorting,
Heuristics evaluation, Usability testing

• Optional Skills: Visual Design
• Soft Skills: Collaborator
• Primary Tools: Sketch and Axure
• Secondary Tools (if applicable): Marvel / Invision / Photoshop / HTML

_VOIS Equal Opportunity Employer Commitment_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees\' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we\'ll be in touch!Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone