Assistant Manager Insurance Operations 5+ Years Pune
Job Description
Assistant Manager - Insurance Operations - 5+ years - Pune (US Shift)Hiring for a role of General Insurance Operations role, right fit will be someone with 2+ experience in Team Management handling minimum 15 FTE\'s and managing Insurance Operations Preferably General Insurance operations handling.Location - PuneShift - US Sift (Rotational)Your future employer: Leading technology services and consulting company focused on building innovative solutions.Responsibilities * Managing team of 15-25 staff and will be responsible for day-to-day operations. This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractual deliverables are met.
- Driving team performance, KPI management, reporting, absenteeism, attrition, etc.
- Managing customer/client escalations effectively as per guidelines.
- Understanding customer queries, feedback and respond in a positive manner.
- Should be ok with working in 24* 7 environment, spilt offs and rotational shifts.
- Team Management experience if minimum 1+ Years managing 15 FTEs minimum
- Demonstrated leadership ability and excellent people management skills.
- Knowledge and experience in organizational effectiveness and operations management
- Excellent computer skills and proficient in Excel, Word, Outlook, and Access
- Solutions mind-set, passion to drive better customer experience.
- Fast track career growth
- A stimulating working environment in an established brand
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Job Detail
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Job IdJD3313630
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear