Job Description

Contract type: Full Time - PermanentLocation: Noida, IndiaJOB OVERVIEWAs part of the Continuous Improvement Risk Management Team, this role focuses on managing projects and overseeing data governance. As a Process Improvement Manager, you will enhance organizational efficiency, effectiveness, and agility by identifying and implementing process improvements across various departments and functions. Collaborate closely with cross-functional teams to analyze current processes, identify bottlenecks, and develop strategies to optimize workflows.ABOUT THE ROLEContinuous Improvement Initiatives:

• Identify and Lead/ mentor operation excellence projects in-line with business objectives by leveraging process improvement methodologies/techniques to streamline processes and enhance operational performance.
• Conduct comprehensive analysis of processes, workflows, and procedures.
• Implement best practices and methodologies such as Lean Six Sigma to drive continuous improvement.
• Serve as a subject matter expert on data analysis tools and methodologies (e.g. minitab etc.), providing guidance and training to team members as needed.

Performance Metrics and Reporting

• Establish reporting mechanisms to track progress of relevant metrics related to operation excellence for improving process efficiency and effectiveness.
• Analyse data and generate insights to inform decision-making and drive further improvements.

Change Management:

• Develop and execute change management strategies to ensure successful implementation of process improvements.
• Provide guidance and support to teams during transition periods.
• Monitor and evaluate the impact of changes on key performance indicators (KPIs).

Stakeholder Management:

• Collaborate at all levels of the organization to gain buy-in and support for process improvement initiatives.
• Communicate effectively to articulate the benefits of proposed changes and address any concerns or resistance.

Training & Development:

• Develop training materials and conduct workshops to educate employees on new processes and procedures.
• Provide ongoing support and guidance to ensure adherence to improved processes.

ABOUT YOU

• Strong understanding of process improvement methodologies such as Lean Six Sigma (Blackbelt/ Greenbelt).
• Postgraduate/ Graduated/ equivalent in any stream.
• Proficiency in using process mapping and analysis tools/software such as MS VISIO, Minitab.
• 6+ years of experience in driving operation excellence projects in a challenging environment.
• Project management experience
• Experience of education industry is a plus.

ABOUT USStudy Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.ORGANISATIONAL COMPLIANCEStudy Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our .

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