Greetings from DATAMARK,MUMBAI!We're urgently hiring for Training & Quality- Assistant Manager.Position Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A Training & Quality Assistant Manager for Back Office is expected to be proactive and take initiatives to add value to maintain and improve Project(s) quality from time to time. This position needs to work across many departments and stakeholders to ensure that the training developed by the organization meets the needs of each function and is aligned with the goals of the business. The Training & Quality Assistant Manager for Back Office drives brand values and philosophy through all training and development activities.Primary Responsibilities:
Responsible to support Six Sigma deployment philosophy throughout the company at all levels
Works closely with functional areas to work on specific tactics for Six Sigma initiatives.
Establishes effective working relationships with clients to help them improve their processes
Efficiently drives teamwork and manages a team of Quality Auditors, Quality Assurance specialists, and Trainers.
Effectively follows deadlines and carries out delegated work for various Projects. Readily adheres to all schedules and timelines laid down by the Training & Quality Manager from time to time
Documents and redesigns business processes, requirements and workflow maps to maximize quality and efficiency
Assists in the collection and consolidation of required information and data, and works closely with Project Leaders and Training & Quality Manager to understand process improvement requirements and implements the actions efficiently
\xc2\xb7 Learns the Quality standards laid down by the Clients/Customer to meet the Quality metrics\xc2\xb7 Updates self on every new process changes and ensures updates are passed down to associates, trainers and Quality team members\xc2\xb7 Analyzes team performance on Quality and have action plans ready for execution\xc2\xb7 Identify and assess the training needs of the organization through job analysis, career paths, employee surveys, and consultation with managers.\xc2\xb7 Develops individualized and group training programs that address specific business needs.\xc2\xb7 Develops training manuals that target tangible results\xc2\xb7 Must be willing and able to travel internationally.Interested candidates can send in their resume at akshaya.iyer@datamark.net.Job Type: Full-timePay: \xe2\x82\xb9700,000.00 - \xe2\x82\xb9780,000.00 per yearBenefits:
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Monday to Friday
Morning shift
Supplemental pay types:
Quarterly bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
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