Job Description

:Roles and responsibilities. * To achieve faster turnaround of rake & containers

• Ensuring proper documentation related to EXIM, s/line, customs, and Railways.
• To ensure compliance related to customs & railways.
• Ensuring Proper Customer Correspondence and relationship
• Ensuring Operational KPIs are achieved.
• Resource management
• Adhere to established SOPs and SOP to be reviewed from time to time.

Key Responsibility * Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).

• Ensure timely gate in and gate out operations as per SLAs.
• Ensure to prepare various reports & showing with concerned in time.
• Ensure there should not be any revenue leakages.
• Plan to utilize equipment optimally and its proper management.
• Ensure to bring efficiency in operations by providing best timely service to customers.
• To have zero customer complaints.
• Cost saving initiatives.
• To follow safety and security norms of the company strictly and its implementation on the ground.
• To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
• To follow strictly the SOPs of Yard, Rail & warehouse operation
• Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
• Ensure timely loading/unloading of Train.
• Overall responsibility for Warehouse operations.
• Maintaining Customer Level Operations SLA
• Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
• Maintaining Customer Level Transpiration SLA.
• Maintaining HSE Standard and submission of reports.
• MIS and Productivity Monitoring

Qualification & Competencies

• Excellent interpersonal and negotiation skills
• Willingness to roll up your sleeves.
• Strong balance of planning and hustling
• Previous start-up experience (preferred)

P&O Ferries