Job Description

Prime Function:

• To plan, manage, control, coordinate and participate in personnel activities of all the departments in the areas of

• Recruitment & Selection
• Compensations & Benefits
• Training & Development
• Performance Management System
• Employee Relations
• HR Initiatives
• Statutory Compliance

• And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
• To maintain an effective recruitment procedure to obtain the best talent in the market place at competitive, but responsible remuneration packages
• Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of the Human Resource Management.
• Build on existing systems to create HR tools to improve efficiency and develop consistency across the organization.
• Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs
• Provide coaching and mentoring to the team in order to improve operative efficiency.

• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

Human Resources Planning

• Develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

• Respond to queries by resolving issues in a timely and efficient manner.

• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department's objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.
• To ensure that the Department's Operational Budget is strictly adhered to and that all costs are strictly controlled.

Operational Management

• Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals.
• Ensure to perform the various activities with regard to the personnel:

• Monitor the staff performance appraisal.
• Manpower planning.
• Recruitment and selection of personnel & Employment procedures.
• Resignation and dismissal procedures.
• Make manpower and cost budget for Talent & Culture Department.
• Survey research and feedback.
• Policies and procedures.
• Make proposal on competitive salary policy.
• Develop long term strategies.
• Statutory Compliance

• To ensure that all Staff In-House Rules and Regulations are communicated, enforced and reviewed annually.
• Perform the various activities of the department, in the following ways:

• General administration of the Talent & Culture Department.
• Responsible for Maintaining and updating employee records, legal documents, policies and procedures and other personnel matters.
• Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.
• Analyze the manpower requirement and recommend selection activities to meet the requirement.
• Monitor present and future trends of local industry situation, legislation and recommend an appropriate action.
• Inspect regularly staff restaurant, locker rooms and locker and other facilities to ensure they are well operated and maintained.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples' ideas.