Job Description

Position: Assistant Manager SalesPreference: Real estate sales or B2B & B2C salesLocation: CoimbatoreROLES AND RESPONSIBILITIES:I. Planning and Execution:Client Engagement and Property Matching

• Understand clients' requirements regarding price, size, and location of properties.
• Present a selection of properties that meet clients' needs and provide detailed explanations during site visits.

Communication and Negotiation

• Keep clients informed about the status of their offers and the progress of negotiations and contracts.
• Guide clients through the buying and selling process to ensure a smooth and satisfactory experience.
• Negotiate sales terms and conditions, ensuring mutual satisfaction for both parties.

Relationship Building

• Develop and maintain strong relationships with clients by understanding their property needs and offering tailored solutions.
• Provide prompt responses to client inquiries via email, phone, and in-person meetings.
• Regularly follow up with clients to provide updates and ensure ongoing satisfaction throughout the transaction process.
• Offer ongoing support to clients and maintain long-term relationships.

Property Presentation and Sales

• Conduct property viewings, providing detailed information about properties, including location, amenities, and pricing.
• Identify and target potential clients through prospecting techniques such as cold calling, networking, and referrals.
• Continuously seek new opportunities to expand the client base and increase sales volume.

Administrative and Reporting Tasks

• Maintain accurate and up-to-date records of client interactions and sales transactions in the company's lead tracking system (Salesforce).
• Assist in the preparation of sales reports and forecasts for management.
• Gather feedback from clients to identify areas for improvement and ensure the company meets or exceeds client expectations.

Collaboration and Client Satisfaction

• Collaborate with the internal outdoor marketing team for activities such as stalls and other outdoor events.
• Ensure a high level of client satisfaction by promptly addressing any concerns or issues.

II. Professional Development:

• Attend industry events, networking functions, and seminars to build professional relationships and expand business opportunities.
• Contributing to the professional development of self.

III. Documentation:

• Property Listings: Comprehensive listings of properties available for sale, including details on price, size, location, amenities, and other relevant information.
• Property Viewing Schedules: Calendars and schedules for property viewings organized for clients.
• Property Marketing Materials: Brochures, flyers, and digital presentations used during client meetings and site visits.
• Lead Generation Logs: Records of potential clients identified through various prospecting techniques, including cold calling, networking, and referrals.
• Follow-up Plans: Detailed plans for following up with potential clients to convert leads into sales.
• Marketing Campaign Records: Details of marketing campaigns and their effectiveness in generating leads.
• Collaboration Logs: Records of collaborative efforts with the internal marketing team, including event participation and results.

IV. Behavior and Safety:

• Establishing a safe, purposeful and stimulating environment for colleagues
• Maintaining good relationships with Clients
• Being a positive role model and demonstrating consistently the required traits and attitudes

V. Teamwork and Collaboration:

• Participate in department or other meetings and provide constructive inputs for improvement
• Working as a team member and identifying opportunities for working with colleagues and sharing the development of effective practice with them
• Ensuring that colleagues working with you are appropriately involved in supporting learning and understand the roles they are expected to fulfill

Ciel HR