Job Description

Designation : Assistant Manager Sales
Department : Sales and Marketing
Reports To : Director of Sales and Marketing
Experience : Minimum 4 years experience in B2B / Corporate sales experience of rooms
Market Experience: Noida or Delhi Market experience is a mustLocation - NoidaPlease share your resume and professional photograph at careers@radissonmbd.comPurpose: To achieve sales revenue, profit and customer satisfaction goals by negotiating group business and co-ordinating the execution of the business with other departments.AREAS OF RESPONSIBILITYParticipates in the development of the Hotels sales and marketing strategies\xc2\xb7 Develops and implements strategies for achieving individual sales goals\xc2\xb7 Participates in presentations, trade shows and entertainment as required.Achieve individual and team goals within assigned market segment\xc2\xb7 Develops data and recommends programs to meet client needs\xc2\xb7 Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying client needs\xc2\xb7 Solicits files on a timely basis to confirm business\xc2\xb7 Uses outside sales calls to solicit existing and new clients\xc2\xb7 Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels\xc2\xb7 Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areasMaintains proper flow of information within the Hotel by reviewing sales work files of assigned accounts\xc2\xb7 Communicates client requests to all departments in an effective and timely manner\xc2\xb7 Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office\xc2\xb7 Assists in the completion of monthly booking report\xc2\xb7 Prepares reports as necessary to improve management decision making and critical evaluation of work activitiesCreates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations\xc2\xb7 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service\xc2\xb7 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems\xc2\xb7 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis\xc2\xb7 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction\xc2\xb7 Performs other duties required to provide the service brand behavior and genuine hospitalityAdheres to hotel policies and procedures:\xc2\xb7 Attends work on time and as scheduled.\xc2\xb7 Follows hotel grooming and hygiene standards.\xc2\xb7 Minimize safety hazards by following all safety rules and procedures.\xc2\xb7 Refrain from personal conversations with other employees at the main entrance.\xc2\xb7 Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.\xc2\xb7 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.\xc2\xb7 Maintains a favorable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.\xc2\xb7 At all-time projects a favorable image of Brand to the public.REQUIREMENTS\xc2\xb7 Minimum 4 years hotel sales experience\xc2\xb7 Noida or Delhi Market experience is a must\xc2\xb7 High school diploma required, bachelors degree preferred\xc2\xb7 Experience managing to brand standards\xc2\xb7 Able to collaborate effectively with other hotel employees and managers to ensure teamwork\xc2\xb7 Proficient computer skills including Microsoft Office suite\xc2\xb7 Strong verbal and written communication skills

Radisson