Job Purpose
To generate revenue from the leads through different sourcing verticals.
Principal Accountabilities
1. Attending customer walk-ins, greeting and showing them the audio, video and project presentation
2. Taking customers to the site visit
3. Filling the customer data sheet and entering it into SFDC
4. Following up with the customer to close the booking
5. Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
6. Negotiating with the customer and closing the deal
7. Handing over the booking formalities to the CRM
Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
Performance Measure of Success
Individual Accountability
1. Adherence to SOP\'s
2. BTL activities
Shared Accountability
1. Customer Satisfaction Score
2. Net Sales
Key Relationships
External
1. Customers
2. Channel Partners
Internal
1. Sourcing Teams
2. CRM Team
3. Pre Sales & MIS teams
Qualification and Experience
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