Job Description

JD:- We are seeking a seasoned Assistant Manager/Manager with a strong background in account and client management within the logistics industry. - The ideal candidate will have 5-12 years of experience, specifically in freight forwarding, field sales, and direct sales. - This role requires an individual who is adept at managing client relationships, driving sales, and ensuring seamless operations.Key Responsibilities:Account & Client Management:- Build and maintain strong relationships with key clients to ensure a high level of customer satisfaction and loyalty.- Act as the primary point of contact for clients, addressing their needs, resolving issues, and ensuring smooth execution of logistics services.Freight Forwarding:- Oversee and manage all aspects of freight forwarding, including coordination with shipping lines, customs clearance, and delivery of goods.- Ensure compliance with all regulatory requirements and optimize processes to reduce costs and improve efficiency.Sales & Business Development:- Drive field sales and direct sales efforts to acquire new clients and expand the company\'s market share in the logistics sector.- Identify new business opportunities and develop strategies to achieve sales targets and revenue growth.MIS Reporting:- Prepare and present regular MIS reports to senior management, providing insights into sales performance, client satisfaction, and operational efficiency.- Analyze data to identify trends, challenges, and opportunities for improvement.Team Collaboration:- Work closely with internal teams, including operations, finance, and customer service, to ensure alignment and effective service delivery.- Provide guidance and support to junior team members, fostering a collaborative and high-performing work environment.Skills & Qualifications:Experience: 5-12 years of experience in account management, client management, and sales within the logistics industry, with a strong focus on freight forwarding.Technical Skills:- Proficiency in MIS reporting and data analysis tools.- Solid understanding of logistics operations, including customs regulations and freight forwarding processes.- Sales Acumen: Proven track record in field sales and direct sales, with the ability to drive business growth and achieve sales targets.- Communication: Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.- Organizational Skills: Strong organizational and time management skills, with the ability to manage multiple clients and projects simultaneously. (ref:updazz.com)

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