Job Description

Financial

• Takes part in inventories and manages stocks under his/her responsibility

• Increases revenue for the point of sale through additional sales techniques

• Prepares and analyses financial reports/results and implements corrective actions as necessary
• Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
• Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.

Operational

• Organizes the work for the team, including the need to multi-skill in employees for job requirements
• Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
• Continuously takes initiatives to enhance and improve the team member's product knowledge.
• Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
• Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
• Takes the global level of activity into account when managing the flow of guest's orders.

Business plan /Analysis

• Supervises the team's sales behavior
• Analysis the outlets sales and revenue and strives to achieve and exceed the Financial budgets as per hotel policy.
• Makes efforts to train the team in up-selling and suggestive selling techniques
• Helps increase guest loyalty through quality of service.

Qualifications

• Vocational certificate to degree level, with experience in F&B and supervising a team.
• Languages: fluent in the national language, English and a 3rd language would be a plus.
• Minimum 1 years experience in similar capacity or at least 4-5 years of relevant industry experience.

Accor