Responsibilities & Key DeliverablesWill be responsible for resolving field concerns. Will be responsible for resolving internal concerns. Data analysis. Daily monitoring of field complaints and effectivity of actions. Reduction in field concerns by correct root cause analysis and speedy implementation of corrective measure to meet organization targets. Generate Field concern MIS and publish report, PPT for higher management. Carry out joint investigations in field to arrive at root cause. Take appropriate actions in association with manufacturing, supplier quality and design and for closure of field and internal concerns. Speedy and time bound closure of emerging concerns and immobilization concerns. Establish root cause for aggregate replacements in field and reduction in same. Implementing, improving and maintaining DWM in department. Initiating and implementing projects for improving engine reliability and durabilityPreferred IndustriesEducation QualificationBachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; DiplomaGeneral ExperienceDME - 8 ~ 10 Years / BE - 3 ~ 6 YrsCritical ExperienceSystem Generated Core SkillsData AnalysisRoot Cause AnalysisMIS ReportingIncident ManagementProcess Knowledge - ManufacturingQuality Assurance (QA)Project ManagementOverall Equipment Effectiveness (OEE)Product KnowledgeSAPQuality Internal ControlProduct Knowledge -Vehicle SystemEngineering DrawingsProblem Solving Tools & TechniquesQuality Management System (QMS)Business StatisticsGeometric Dimensioning & Tolerancing (GD&T)ISO - Quality ManagementManufacturing TechniquesProduct Knowledge - AggregatesComputer Aided Design (CAD)AuditingReliability AnalysisSystem Generated Secondary Skills
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