Job Description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role
The Technical Pre-Sales Engineer supports sales productivity and closure of deals by securing the \xe2\x80\x9ctechnical close\xe2\x80\x9d in complex solutions. The incumbent collaborates with the Sales and Technical Service to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
What you will do:

• To provide the appropriate solution to the customers that facilitates the first time-right installation, including correct pre-installation and handover data.
• Application validation.
• Perform feasibility studies for potential applications, demonstrations, and sampling.
• Responsibility for actively managing customer projects and delivering against customer timeframes
• Perform and assist where needed on pre-installation visits
• Conduct training, both internal and external. Externally for customers where needed and internally to develop a program of product knowledge for sales and technical.
• Facilitate the launch of new products and applications and provide analysis of these new applications.
• Partnering with the sales teams on mammoth projects.
• Provide coaching and professional development to team-member, sales colleagues to enhance their product knowledge, technical acumen, and technical sales skills.
• Opportunistically pursue additional business development opportunities within the customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams of potential risks in deal closure.

What you need to have:

• Strong technical knowledge and skills in the Company\'s products and services.
• Strong application knowledge in production workplaces in Food and beverages, Chem, Pharma, etc.
• Ability to demonstrate logical thinking process to troubleshoot and leverage materials and internal resources to resolve situations.
• Strong organizational skills and ability to set priorities and manage time effectively.
• Experienced level of customer relationship management skills.
• Strong communication, analytical, critical thinking, and problem-solving skills.
• Customer-oriented, personable, and a team player.
• Degree in Engineering (Electrical/Electronics/Instrumentation or any).
• Minimum 5 years of Service experience with application engineer or consulting role in a technology-based company with complex B2C interactions.

You\'ll only be the right candidate if you are aligned with our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we\'re looking for, then apply! We can\'t wait to hear from you
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

Work Arrangement : Onsite

Salary Range : -

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position\'s responsibilities, a candidate\'s work experience, a candidate\'s education/training, the position\'s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.

Job Function : Sales

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