\xe2\x80\x9cThis position is open with Bajaj Finance ltd.\xe2\x80\x9d
Job Duties & Key Responsibilities
Duties and Responsibilities - \xe2\x80\xa2 Track and improve key performance indicators such as query resolution time, repeat queries etc \xe2\x80\xa2 Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks \xe2\x80\xa2 Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams \xe2\x80\xa2 To liaise with IT team, Ops and other team to ensure early resolution of sales query \xe2\x80\xa2 Support regular and adhoc data analysis on business metrices \xe2\x80\xa2 Plan and execute time bounded projects on Geo - expansion \xe2\x80\xa2 Liase with internal teams such Admin, IT, HR for launch of new branches \xe2\x80\xa2 Track and monitor productivity of branches under Geo-expansion \xe2\x80\xa2 Work on delivering critical business projects as assigned from time to time. \xe2\x80\xa2 Provide relevant data points for Management reporting
Required Qualifications and Experience
\xe2\x80\xa2 Graduate/ Post Graduate \xe2\x80\xa2 With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage. \xe2\x80\xa2 Excellent communication skills. \xe2\x80\xa2 Exceptionally high motivational levels and needs to be a self-starter