Assistant Manager

Year Mumbai, Maharashtra, India

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Principal Accountabilities

How they are achieved/measured

Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation
Provide market feedback on competition and other products in the market.
Manage and strengthen relationship through engagement with Partner\'s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.

Tracking penetration performance and publishing dashboards, along with Group Operations.
To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc), to minimize the same and adhere to TATs and contribute to product improvement.
Monitoring and control process of Post Sales.
Managing complete claims operation & end to end process.

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