Job Description

• Develop the annual business plan at account level cascading from the overall eCommerce business plan covering revenue, key metrics, inventory & execution plan
• Responsible for the brand presentation across the Marketplaces - PDP images, content (A+ content, Product Attributes, Keywords, Long & Short Product Description, etc.) for eCommerce Channel and handle the overall business operations
• Ownership of overall business health and key metrics (Profitability, UPT, Conversion, ATV, FMC, SLA - Forward & Reverse Logistics, Consumer Returns, Returns to Origin, Cancellations, etc.)
• Work with retail merchandising teams to identify product gaps based on the partner organization's sale events and customer base
• Undertake a market study to develop an understanding of the competitor pricing, promotional offers, best practices, etc. to create an internal intervention plan
• Oversee the day-to-day marketplace operations - product listing, price upload, FC operations, promotions, product listing ads, etc.
• Work with finance on Payment reconciliation and SPF claims
• Conduct root cause analysis on returns (DTO & RTO) and take corrective measures

Job specific functional expertise:

• Build strong relationships with category teams at all eCommerce partners and cross functional internal teams
• Strong business acumen and understanding of Digital ecosystem (Website, App, Wholesale.com, Marketplace, Omni, Digital & Performance Marketing, etc.) and financial metrics
• High level strategic thinking and demonstrates entrepreneurial drive
• Must demonstrate turnaround capabilities and can handle the unexpected with flexibility

Additional Education: Management graduate/NIFTExperience:

• Minimum 5 years experience in eCommerce
• Experience in the eCommerce sector, preferably in fashion

Functional Competencies:

• Knowledge of eCommerce operations and merchandising
• Knowledge of eCommerce promotion planning, implementation practices and Performance Marketing
• Strong analytical skills
• Well versed with MS office tools, Adobe Analytics, Google Analytics, etc.

LOCATION India, Bangalore - OfficeFULL TIME/PART TIME Full time

Levi Strauss