Develop the annual business plan at account level cascading from the overall eCommerce business plan covering revenue, key metrics, inventory & execution plan
Responsible for the brand presentation across the Marketplaces \xe2\x80\x93 PDP images, content (A+ content, Product Attributes, Keywords, Long & Short Product Description, etc.) for eCommerce Channel and handle the overall business operations
Ownership of overall business health and key metrics (Profitability, UPT, Conversion, ATV, FMC, SLA \xe2\x80\x93 Forward & Reverse Logistics, Consumer Returns, Returns to Origin, Cancellations, etc.)
Work with retail merchandising teams to identify product gaps based on the partner organization\'s sale events and customer base
Undertake a market study to develop an understanding of the competitor pricing, promotional offers, best practices, etc. to create an internal intervention plan
Oversee the day-to-day marketplace operations \xe2\x80\x93 product listing, price upload, FC operations, promotions, product listing ads, etc.
Work with finance on Payment reconciliation and SPF claims
Conduct root cause analysis on returns (DTO & RTO) and take corrective measures
Job specific functional expertise:
Build strong relationships with category teams at all eCommerce partners and cross functional internal teams
Strong business acumen and understanding of Digital ecosystem (Website, App, Wholesale.com, Marketplace, Omni, Digital & Performance Marketing, etc.) and financial metrics
High level strategic thinking and demonstrates entrepreneurial drive
Must demonstrate turnaround capabilities and can handle the unexpected with flexibility