About the Opportunity Job Type: PermanentApplication Deadline: 18 April 2025Title: Assistant Manager - HRISDepartment: HR Information SystemLocation: Gurgaon Office (India)Grade: 4Wexe2x80x99re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like youxe2x80x99re part of something bigger.Department DescriptionThe HRIS function provides systems support and configuration services to the Fidelity International business, globally, which include the development and operational management of business applications that underpin our service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day to day basis including data centre, networks, proximity services, security, voice, incident management and remediation. The HR systems team work collaboratively across various geographic locations to maintain and enhance in-house developed application and vendor provided products.Purpose of the RoleAn exciting opportunity has arisen for an individual to join the team working within the Service Now HRSD space, supporting the Product Owner. The role will assist in the HRIS strategic vision to transform our operating model through automation and improved end user experience.The purpose of this role is to provide support primarily within Service Now HRSD but also on initiatives across the portfolio as needed. You will be required to cover the planning, design and delivery of change management initiatives, communication and training strategy, alongside any stakeholder management, business analysis and operational readiness activities. Key to this will be the ability to understand existing processes, create process flow diagrams, requirements documentation and use them to support automation and improvement opportunities within Service Now through lifecycle events, self service forms and additional modules. The role requires someone self motivated and proactive with strong analytical skills who can clearly articulate concepts and findings.Key Responsibilities
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