Must have a thorough working knowledge of the operations to include the front desk, reception, cashiering procedures, reservations and outlet services.
Log and inform Guest Service Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.
Responsible for training and management of Guest Service Associates.
Your experience and skills include:
Relevant diploma / degree
4 to 5 years of Hotel Industry exp\xc3\xa9rience
Strong operational / technical knowledge.
Strive for results (Success oriented, data finder, proactive).
Strong negotiation skills.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS