Job Description

JOB DESCRIPTION Prime Function: Responsible for maintaining a strong client relationship and ensure that all convention specifications are communicated to and executed by all departments. Oversee Banquet events, manage the team and allocate responsibilities to the team. Coordinate and supervise the execution of all banquet conventions to ensure clients\' specifications are adhered to and that the convention runs smoothly and efficiently. Any matter which may affect the interests ofACCOR should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of Hyderabad International Convention Centreto ensure maximum cooperation, productivity, morale and guest service. Support the company\'s philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of this philosophy within the department. Ensure that the team has been trained for all safety provisions. Ensure that the team is well informed of department\'s objectives and policies. Work with internal/external representatives from different departments for executing conventions. Financial Management Prepare departmental annual budget and also ensure to control and monitor departmental expenditures. Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management To prepare and submit in the prescribed format the information necessary for budgeting purposes. Conduct departmental meeting as required to communicate effectively with all Banquet department team to ensure that they are kept current on pertinent information and activities. To ensure a prompt, courteous response and follow up to all enquiries. Ensure that duty rosters are compiled with, making certain that adequate number of the team will be on duty. To ensure that the service of food and beverages is courteous and professional. Responsible for smooth, efficient, cost effective operation of all Banquet Food & Beverage service functions. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness Ability to accept responsibility Self-confidence, motivation, drive and tenacity Ability to enhance organizational performance Ability to clearly delegate tasks and responsibilities Ability to think strategically, inductively, and creatively And the propensity to recognize and acknowledge other peoples\' ideas.

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