Job Description

Job Title: Assistant Manager - Events

Department: Food & Beverage

JOB SUMMARY

• Responsible for all on-site details for executing events, develop and follow checklist/itinerary, and troubleshoot event problems.
• This position primarily handles events of High/Average complexity.
• Primary Responsibilities
• Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems
• Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.
• Design, confirm, and communicate room layouts and set-up requirements for special events.
• Transmit information to the concerned departments.
• Prepare weekly/monthly event report.
• Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
• Profile
• Knowledge and Experience
• Hotel Management/Business/Management Graduate
• Additional certification(s) in Event Management will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Good working knowledge of MS Excel, Word, & PowerPoint
• Competencies
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

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