Job Description

We are looking for a team player with proactive attitude to handle the Customer Service Desk.

Roles & Responsibilities

? Responsible for Air & Sea Import & Export Customer Service Desk

? Handling Corporate Key Accounts - Quotations, Booking, shipment planning, and liaising/update of shipments

? Co-ordinating with Various Overseas agents, Local Carriers, Vendors - CFS / CHA, Shipping Line

? Sending Pre - alerts, Monitoring Manifestation & Coordinate BL release process

? Inter-department coordination with Pricing desk, Documentation Desk, Accounts Desk for billing & payment releases to vendors for Timely DO & BL release

? Updating Import / Export Job Data in our in-house software

? Maintaining & updating MIS reports for Customers & Management

Minimum Qualifications and Experience:

? Knowledge of Sea & Air Imports & Exports - Candidates from a Logistic Background will be preferred

? Work Experience: Min 8-10 years

? Minimum Graduate

Language and IT Proficiency

? MS office (Word & Excel)

? Language Proficiency - English, Marathi and Hindi

Skills

? Prioritization and organizing

? Problem-solving

? Adaptability

? Team Player

•Interested Candidates can contact on shruti.agrawal@talentcorner.in/ 7057883666 (Call/SMS/WhatsApp) / DM @Shruti Agrawal (https://lnkd.in/dMH-AkpA) •

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?55,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 8 years (Preferred)
• Customer service: 8 years (Preferred)
• Logistics: 8 years (Preferred)
• Cha: 8 years (Preferred)
• Import-Export: 8 years (Preferred)
• Vendors: 8 years (Preferred)

Work Location: In person

Speak with the employer
+91 7057883666