Assistant Manager Customer Service
Job Description
\xc3\x98 a) All litigation cases/ legal notices to be signed off between CS and legal b) Case sheet to be sent within 15 days from the receipt of the case c) All ombudsman cases to be sent with in 5 days of receving the complaint along with case sheet and 15 days for court cases.d) 100% court/ombudsman orders to be processed within prescribed time with real time updation on CMS\xc3\x98 Ensure adherence to documented processes, procedures and controls\xc3\x98 Liaise with CFT and legal team for inputs and sign off\xc3\x98 Publish MIS and Dashboards\xc3\x98 a) All litigation cases/ legal notices to be signed off between CS and legal b) Case sheet to be sent within 15 days from the receipt of the case c) All ombudsman cases to be sent with in 5 days of receving the complaint along with case sheet and 15 days for court cases.d) 100% court/ombudsman orders to be processed within prescribed time with real time updation on CMS\xc3\x98 Ensure adherence to documented processes, procedures and controls\xc3\x98 Liaise with CFT and legal team for inputs and sign off\xc3\x98 Publish MIS and Dashboards
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Job Detail
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Job IdJD3351564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear