Job Description

:A Position OverviewPosition TitleAssistant Manager xe2x80x93 Corporate PensionsDepartmentCorporate PensionsLevel/ Band301/Assistant ManagerRole Summary: To be responsible for the new business & policy servicing activities of Corporate Pensions clients including overall monitoring of SLAs; internal & external and preparing of regulatory & senior management reports.B Organizational RelationshipsReports ToSenior Manager xe2x80x93 Corporate PensionsSupervisesC Job DimensionsGeographic Area CoveredNationalStakeholders InternalExternalD Key Responsibility AreasNew Businessxc2xb7Handling of proposals & actuarial valuation requests for prospective clients, computing of sum assured for both prospective & existing clientsxc2xb7Ensuring accuracy and compliance with the file & use while issuance of proposalsxc2xb7Liaisioning with External Actuaries for Actuarial Valuationsxc2xb7Drafting the Trust Deed & Rules and Deed of Variation for both prospective & existing clientsxc2xb7Issuance of policy contracts to new signed up clients, collection of new business documents, follow up for pending documentsxc2xb7Drafting & implementation of Standard Operating Procedures (SOP), monitoring of changes in process & amending the existing SOP/sCompliance & Reportingxc2xb7Regular monitoring of the existing processes and its conformance with the SOP and reporting deviations if any with corrective action planxc2xb7Ensuring accuracy of information & approach to be adopted while preparing of various regulatory & senior management reports including documenting of changesxc2xb7Reconciliation of the Bank Account Statement with the Fund Movement Report and ensuring zero suspense & cash clearing balance. Tracking of clearances for contribution cheques and liasioning with the bankers and treasury teamxc2xb7Preparation of the monthly Compliance ReportPolicy Servicingxc2xb7Handling of clients, resolving of client queriesxc2xb7Ensuring accurate accounting of policyholderxe2x80x99s contributions under respective policiesxc2xb7Monitoring policyholder related activities (plans setup, member enrolment and contribution data upload, invoice generation, claims & commission settlement, fund switching, policy termination) and their adherence to agreed internal and external SLAsxc2xb7Handling of renewal of mandatory life cover for the gratuity policyholdersxc2xb7Handling of escalations and customer complaints and ensure satisfactory resolutionxc2xb7Handling of fund allocation, checking the system calculations , seeking approval on variancexc2xb7Regular audit of the unit linked transactions viz. investment options of members, SIPs requested by the policyholders, claims settledxc2xb7Regular updation of policyholder contact informationE Skills RequiredTechnicalxc2xb7Understanding of Gratuity, Superannuation & Annuityxc2xb7Comfort with numbers, use of formulasxc2xb7Proficiency in MS Word, Excel, Outlook, PowerPointBehavioralEssentialDesiredInterpersonal skillsxc2xb7Communication skillsxc2xb7Creative thinking skillsxc2xb7Supervising/Leadership skillsxc2xb7Team work Skillsxc2xb7Influencing skillsxc2xb7Relationship Building skillsxc2xb7Decision making skillsxc2xb7F Incumbent CharacteristicsEssentialDesiredQualificationGraduation in Commerce / Science or MBA (Finance)In Maths/Stats/FinanceExperience4-5 yearsAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tataxe2x80x99s pre-eminent leadership position in India and AIAxe2x80x99s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance